Pahadi Achaar – Seller’s Policy
1. Overview
At Pahadi Achaar, we take pride in delivering authentic, homemade Himalayan pickles made with pure, natural ingredients. Our goal is to ensure that every customer enjoys a fresh, flavorful experience while maintaining transparency and fairness in all transactions.
2. Product Quality & Authenticity
- 100% natural products with no preservatives or artificial flavors
- Secure packaging to ensure freshness and flavor
- Clearly labeled ingredients and batch details
3. Pricing & Payment
All product prices are inclusive of applicable taxes (where required). We accept secure online payments through trusted gateways. Any changes in pricing will be updated on the website with prior notice.
4. Shipping Policy
- Orders are processed within 2–4 business days after payment confirmation.
- Delivery typically takes 5–9 business days, depending on the location.
- Customers receive tracking details once the order is shipped.
- In case of delays due to unforeseen circumstances, we will notify you via email or phone.
5. Return & Refund Policy
Since our products are food-based and perishable, returns are not accepted once the product is opened or consumed.
However, you can request a replacement or refund if:
- The product arrives damaged or leaked
- The wrong item is delivered
To initiate a replacement or refund, please contact us within 48 hours of delivery with a photo of the issue at:
6. Cancellation Policy
Orders can be canceled before dispatch. Once the shipment is in transit, cancellations cannot be processed. If canceled early, the refund will be issued to the original payment method within 5–7 business days.
7. Customer Support
For product inquiries, issues, or feedback, reach out to our support team at:
8. Legal Disclaimer
Pahadi Achaar reserves the right to modify this policy at any time. Updates will be posted on this page, and continued use of our services indicates acceptance of the revised policy.